Cambray Dental

On this page

• Overview
• Learning culture
• Safe systems, pathways and transitions
• Safeguarding
• Involving people to manage risks
• Safe environments
• Safe and effective staffing
• Infection prevention and control
• Medicines optimisation

We found this practice was providing safe care in line with the relevant regulations and had taken into consideration appropriate guidance.

Find out what we look at when we assess this area in our information about our new Single assessment framework.

The judgement for Learning culture is based on the latest evidence we assessed for the Safe key question.

The judgement for Safe systems, pathways and transitions is based on the latest evidence we assessed for the Safe key question.

The judgement for Safeguarding is based on the latest evidence we assessed for the Safe key question.

The judgement for Involving people to manage risks is based on the latest evidence we assessed for the Safe key question.

Staff could access emergency equipment and medicines that were checked in line with national guidance. We noted that the fridge containing a medicine used to treat low blood sugar levels was not monitored effectively. We have since received photographic evidence to confirm this shortfall has been addressed.

Staff knew how to respond to a medical emergency and had completed training in emergency resuscitation and basic life support every year.

The premises were visibly clean, well maintained and free from clutter. Hazardous substances were stored safely around the practice, but warning labels were not in place. We have since received photographic evidence to confirm these shortfalls have been addressed.

Air conditioning units were due to be serviced in March 2026. We have since received evidence to confirm that servicing has been booked to take place on 12 August 2026.

An electrical installation condition test was due to take place in July 2025. We have since received evidence to confirm that testing has been booked to take place on 30 September 2026.

The practice had arrangements to ensure the safety of the X-ray equipment, and the required radiation protection information was available.

Fire exits were well signposted. We noted a quantity of waste material was stored in the hallway on a fire escape route. We have since received photographic evidence to confirm this shortfall has been addressed.

An emergency light situated outside the basement fire escape door appeared to be faulty. We have since received photographic evidence to confirm this shortfall has been addressed.

The practice had systems for appropriate and safe management of medicines.

NHS prescription pads were kept securely. An effective process was not in place to monitor and track their use. We have since received evidence to confirm this shortfall has been addressed.

The practice had a recruitment policy and procedures that reflected relevant legislation, to help them employ suitable staff.

The practice ensured clinical staff were qualified, registered with the General Dental Council and had appropriate professional indemnity cover.

Newly appointed staff had an appropriate role specific structured induction.

Staff had the skills, knowledge and experience to carry out their roles. They told us that there were enough staff on duty at all times. They demonstrated knowledge of safeguarding and were aware of how safeguarding information could be accessed. Staff knew how to escalate safeguarding concerns within the practice and externally.

The practice ensured staff training, including continuing professional development, was up-to-date and reviewed at the required intervals.

There were effective processes to support and develop staff with additional roles and responsibilities. Staff discussed their learning needs, general wellbeing and aims for future professional development during annual appraisals, during clinical supervision, practice team meetings and ongoing informal discussions.

Staff felt respected, supported and valued, and they were proud to work in the practice.

The practice had infection control procedures that reflected published guidance.

Staff received appropriate training and demonstrated knowledge and awareness of infection prevention and control processes.

Staff used personal protective equipment and decontaminated dental instruments after use, in line with national guidance. We saw, and staff confirmed that single-use items were not reprocessed.

The practice had effective procedures to reduce the risk of Legionella, or other bacteria, developing in water systems, in line with a risk assessment and current guidance.

Local anaesthetics were not stored appropriately to prevent risk of cross contamination. We have since received photographic evidence to confirm this shortfall has been addressed.

The practice had protocols to ensure effective cleaning and safe segregation and disposal of hazardous waste.

Equipment was maintained and serviced in line with manufacturers’ instructions.

The practice was unable to evidence oversight of the standard of cleaning carried out by an external cleaning company. We have since received evidence to confirm this shortfall has been addressed.

The practice completed infection prevention and control audits in line with current guidance. Improvement should be made to ensure that audits are carried out every six months.

Two chairs used in clinical areas had damaged covers which made effective cleaning a barrier. We have since received photographic evidence to confirm this shortfall has been addressed.

The judgement for Medicines optimisation is based on the latest evidence we assessed for the Safe key question.