The Care Quality Commission
  • Dentist
  • Dentist

St John's Dental Practice

18 Bennetts Hill, Birmingham, West Midlands, B2 5QJ (0121) 643 0610

Provided and run by:
Dr. Robert Tennet

All Inspections

During an assessment under our new approach

We carried out this announced on-site inspection on 25 March 2026.

We found the practice had met all regulations.

The practice had effective systems to identify and manage risks, including infection prevention and control.

Staff had the skills, knowledge and experience to carry out their roles.

Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.

Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.

The practice is in Birmingham and provides private dental care and treatment for adults and children.

The practice was located on the second floor of a building so there was no step-free access.

The practice had 3 treatment rooms. At the time of our inspection, there was a total of 16 staff, of which there were 4 dentists, 4 dental nurses, 1 dental therapist, 1 dental hygienist, 4 receptionists, 1 administrator and the practice manager. We gathered feedback from staff and spoke to a range of staff during our inspection.

11 July 2014

During an inspection looking at part of the service

We undertook this follow up visit in response to concerns that we had identified during our previous inspection of the service in March 2013. Our visit was discussed and arranged with the provider in advance so that any disruption to people's care and treatment were minimised.

At our previous inspection we had identified that improvements were needed in relation to infection control. The decontamination room where the cleaning and sterilising of instruments took place did not provide a suitable environment. At this inspection we saw that there had been refurbishment of the decontamination room to support infection control procedures.

1 March 2013

During a routine inspection

Our visit was discussed and arranged with the practice two working days in advance. This was to ensure that we had time to see and speak to staff working at the practice. During the inspection we spoke with the provider (who was also a dentist at the practice), the practice manager, two dental nurses, a hygienist and a dentist. We spoke in person and by telephone with seven people who were who were registered with the practice to ask them about their experiences of the service.

People that used the practice told us that they were happy with the quality of treatment received. They felt they were given enough information about their treatment options and were able to ask all the questions they wanted to.

People told us that the practice was clean and tidy and that they had no concerns about hygiene. We found that some minor improvements were needed to infection control arrangements.

Staff received a range of training so that they had up to date knowledge and skills in order to treat people safely when they attended the practice.