• Care Home
  • Care home

Cedar Lawn Nursing Home

Overall: Requires improvement read more about inspection ratings

Braishfield Road, Romsey, SO51 7US (01794) 523300

Provided and run by:
Cedar Lawn Romsey Limited

Important: The provider of this service changed. See old profile

Assessment report published 5 August 2025

Ratings

  • Overall

    Requires improvement

  • Safe

    Requires improvement

  • Effective

    Requires improvement

  • Caring

    Good

  • Responsive

    Good

  • Well-led

    Requires improvement

Our view of the service

Cedar Lawn Nursing Home is a care home which provides personal care and nursing for up to 30 people. There were 24 people living at the service during our inspection. The reason we inspected was in response to concerns we received for people’s safety. This is the first inspection for this service therefore we reviewed all quality statements under the key questions of safe, effective, caring, responsive and well-led. The inspection was carried out between 17 March and 24 March 2025.

 

We found 2 breaches of regulation in relation to consent and good governance.

The principles of the Mental Capacity Act 2005 (MCA) were not always being followed which meant people were not always being protected.

 

While the provider had checks and audits in place, these were not always used effectively to identify shortfalls, errors and omissions. This placed people at increased risk of receiving poor quality and unsafe care.

We asked the provider for an action plan in response to the shortfalls we identified during the inspection.

 

The registered manager responded to shortfalls identified during this inspection by introducing new governance systems and reviewing people’s care records.

 

Staff felt supported to give feedback and were treated equally. Staff were kind and caring, taking into consideration people’s individuality. Safeguarding incidents were monitored, and policies and procedures were in place.Notifications were made as required by law. People’s views and preferences were communicated and acted upon.

Health and social care professionals were complimentary about working with the service.

People's experience of this service

People and their relatives told us they were happy with the care and support provided. One person said, “[The staff] care for you in every way." Another person told us, “I couldn't wish for better." Relatives were complimentary about the service. Comments included, “I feel like there is genuine care for [my family member]. They do their best to make [family member’s] life good”, and “At Cedar Lawn [family member] is able to join others in the lounge, has excellent food and the care of professional carers. [Family member’s] health is monitored, and any concerns are dealt with promptly.”

While people we spoke with said they were happy with their care, our inspection found governance systems had not always been used effectively to identify shortfalls, including in relation to records related to the Mental Capacity Act 2005 (MCA). The provider responded to our feedback by implementing new governance systems and documentation to assess people’s capacity and ability to consent.