Archived: Swadlincote Station

Ratings

• Overall

  Inadequate

• Safe

  Inadequate

• Effective

  Inadequate

• Caring

  Requires improvement

• Responsive

  Inadequate

• Well-led

  Inadequate

Our view of the service

Date of inspection: 28 July 2025. Swadlincote station registered with CQC in July 2024 to deliver the regulated activities of transport services, triage and medical advice provided remotely and treatment of disease, disorder or injury. At this inspection we inspected the Emergency and Urgent Care assessment service group. This inspection was carried out in response to information of concern we received about the service, and in relation to people’s safety.

During this inspection we identified breaches of the following regulations: Regulation 12: Safe care and treatment, Regulation 15: Premises and Equipment, Regulation 17: Good Governance, Regulation18: Staffing and Regulation 19: Fit and proper persons employed. In instances where CQC have decided to take civil or criminal enforcement action against a provider, we will publish this information on our website after any representations and/ or appeals have been concluded.

Following this inspection we rated the service inadequate and this service is being placed in special measures. The purpose of special measures is to ensure that services providing inadequate care make significant improvements. Special measures provide a framework within which we user our enforcement powers in response to inadequate care and provide a timeframe within which providers must improve the quality of the care they provide.