Updated 15 December 2017
We carried out this announced follow-up inspection of Shasgo Dental on 1 December 2017. The inspection was led by a Care Quality Commission (CQC) inspector who was supported by a specialist dental adviser.
At the previous comprehensive inspection on 15 June 2017 we found the registered provider was providing effective, caring and responsive care in accordance with relevant regulations.
We judged the practice was not providing safe or well-led care in accordance with regulation 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
You can read our report of that inspection by selecting the 'all reports' link for Shasgo Dental on our website www.cqc.org.uk.
The provider submitted an action plan to tell us what they would do to make improvements. We undertook this inspection on 1 December 2017 to check they had followed their plan. We reviewed the key question of well-led. We also reviewed the key question of safe, effective and responsive as we had made recommendations to the provider relating to these key questions.
Our findings were:
Are services safe?
We found that this practice was providing safe care in accordance with the relevant regulations.
Are services effective?
We found that this practice was providing effective care in accordance with the relevant regulations.
Are services responsive?
We found that this practice was providing responsive care in accordance with the relevant regulations.
Are services well-led?
We found that this practice was providing well-led care in accordance with the relevant regulations.
There were areas where the provider could make improvements. They should:
- Review the practice’s protocols for the use of rubber dam for root canal treatment taking into account guidelines issued by the British Endodontic Society.
- Review staff training and the availability of equipment used to manage medical emergencies, taking into account guidelines issued by the Resuscitation Council (UK) and the General Dental Council (GDC) standards for the dental team. In particular this relates to the lack of availability of buccal Midazolam and training on the use of the Automated External Defibrillator (AED).
- Review the practice's protocols for completion of dental care records taking into account guidance provided by the Faculty of General Dental Practice regarding clinical examinations and record keeping.