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A W Kaczmarski Dental Surgery

Reports


Inspection carried out on 24 April 2013

During a routine inspection

We spoke with three people using the service who all told us they were very satisfied with the way the practice was run and the care and treatments provided. People told us that treatment options, the costs and any potential risks were explained to them. People�s comments included �The dentist is very professional and so helpful� and �all the staff are excellent, relaxed and friendly.�

People told us they were treated with dignity and respect by staff. They said staff observed their right to privacy and the practice was always clean and tidy.

The practice had infection control systems in place and procedures were followed and recorded.

The practice followed staff recruitment procedures to make sure that appropriate staff were appointed, although some evidence was not available for one member of staff.

There were effective systems in place for managing complaints.