The Care Quality Commission
  • Dentist
  • Dentist

Archived: G J Fielding Dental Surgery

148a Burton Road, West Didsbury, Manchester, Greater Manchester, M20 1LH (0161) 445 7311

Provided and run by:
Mr. Garry Fielding

Important: The provider of this service changed. See new profile

All Inspections

24 April 2013

During a routine inspection

We spoke with four patients who were registered with the practice. Patients were very positive about the service they received and told us that staff were 'Friendly and welcoming.' We observed that patients were given a pleasant welcome and spoken to with politeness and respect when they arrived.

The patients we spoke with told us they were given good information about their treatments and costs. They told us it was easy to get an appointment and those patients who had been attending the surgery for a long time told us that they were always seen on time.

Patients told us they were very satisfied with their treatment they had received and that the dentist had explained the treatment to them and had given them advice on how to maintain good oral hygiene.

We found that patients consent was always obtained before the commencement of treatment.

We observed that all areas of the surgery were clean and measures were in place that ensured a good standard of infection control.

We observed that comments and feedback from patients was taken seriously by the registered provider and practice manager and this was used to inform changes and improvements to how the service was delivered.