22 October 2012
During a routine inspection
"professional". People told us they had "no grounds for complaint". Two people that we spoke with said that the dentist "was a real gentleman." One person told us that the dentist "always explained what he found during his examination and what my treatment options were so I could make a decision."
Everyone commented on the cleanliness of the practice. They said they regularly saw staff making sure that the surgery was clean, tidy and hygienic. We found people received care and treatment in a clean environment with infection control measures in place to minimise the risk of infection.
The provider had a satisfactory recruitment and selection procedure in place to ensure that staff were appropriately employed.
The provider had an appropriate system in place for gathering, recording and evaluating information about the quality and safety of care the service provides. People who used the service and their representatives were asked for their views about their care and treatment.