People's needs were assessed prior to treatment being offered, which included assessment of a person's general health as well as their dental needs. Treatment plans were developed with the person to reflect their individual needs and were reviewed at each visit.
We found that the surgery was a clean and hygienic environment. The surgery operated a decontamination process that was in accordance with Department of Health guidance for decontamination.
The provider regularly assessed and monitored the quality of the service by carrying out a range of audits. The provider also sought the views of people who used the service in relation to the quality of care they received.