The Care Quality Commission
  • Dentist
  • Dentist

Angle House Orthodontics Chingford

237 Hall Lane, Chingford, London, E4 8HX (020) 8559 4272

Provided and run by:
Angle House Orthodontics (Chingford)

All Inspections

During an assessment under our new approach

We carried out this on-site, announced assessment on 3 July 2024. We found the practice had met regulations. Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement. Patients were treated with dignity and respect and at the time of our assessment, could access care, support and treatment when required. Patients’ care and treatment was provided in line with current guidance and infection control procedures were in place. The practice had systems to manage risks. Some improvements were needed to these systems Angle House Orthodontics Chingford is part of Angle House, a dental group provider. The practice is in the London Borough of Waltham Forest and provides NHS and private orthodontic dental care and treatment for adults and children. There was step free access to the practice and car parking spaces, including dedicated parking for disabled people at the practice. The practice had 4 treatment rooms. During the assessment we spoke with 1 dentist, 2 dental nurses, 2 receptionists and the practice manager. We also spoke with the compliance manager.

27 March 2013

During a routine inspection

People we spoke with told us they felt respected and their privacy was maintained by staff. One person told us staff "close the door" when they were being treated. Staff were able to describe how they maintained people's privacy when they visited the practice.

People we spoke with told us they received appropriate care from the practice. One person's relative told us staff were "quite friendly and quite professional, if you have any queries they deal with it." We found people were given an initial assessment before they received treatment from the practice.

People we spoke with told us they felt safe at the practice and receiving treatment from staff. We found staff were trained to recognise the different forms and signs of abuse. We judged people to be safe from the risks of abuse within the practice. People we spoke with told us the practice was clean and hygienic.

We found staff were given adequate support. There was evidence supervisions and appraisals were undertaken. However we found the practice manager had not received appropriate supervision. There was no documentary evidence beyond 2008 to substantiate they had effective supervision or appraisals. We were told these had taken place but were not documented.

Records were kept securely and could be located promptly when needed. However we found one drawer was not locked. We were told by the practice manager and the provider this would be addressed as soon as possible.