Warrendale Dental Care

Updated 27 February 2026

We carried out this announced on-site inspection on 14 July 2026.

We found the practice had not met all regulations.

The practice had processes to identify and manage most risks. However, we found these were not always applied consistently or effectively, particularly in relation to risks associated with servicing and maintenance of equipment and fire safety management.

Staff had the skills, knowledge and experience to carry out their roles.

Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.

The practice is in Ross-on-Wye in Herefordshire and provides private dental care and treatment for adults and children.

There was step-free access to the practice.

The practice had 5 treatment rooms. At the time of our inspection, there was a total of 18 staff, of which there were 5 dentists, 6 dental nurses, 3 dental hygienists, 3 receptionists and the practice manager. We gathered feedback from and spoke to a range of staff during our inspection.

The provider was not complying with Regulation 17, Good Governance. Full details of the regulation the provider was not meeting are within the inspection report.

We have asked the provider for an action plan in response to the concerns found at this inspection.

Updated 27 February 2026

On the day of our inspection, we reviewed patient feedback routinely collected by the practice. Patient feedback provided a positive view of the dental team and care provided by the practice.

Comments included, “I went from traumatic tooth loss to receiving a replacement tooth denture in just 48 hours. Totally amazing service delivered with fantastic patient empathy.”

Patients commented positively about the standards of cleanliness.

Patients felt able to book appointments within an acceptable timescale for their needs and said they had enough time during their appointment without feeling rushed.

Patients said they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care.

Patients reported that when they were prescribed medicines, sufficient information was given.

Patients felt that they were supported to maintain their oral health and were provided with appropriate information and resources.

The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.