• Dentist
  • Dentist

Hindley Dental Practice

1-3 Ladies Lane, Hindley, Wigan, Greater Manchester, WN2 2QA (01942) 255315

Provided and run by:
Mr. Shahram Mirtorabi

All Inspections

During an assessment under our new approach

We carried out this announced on-site inspection on 17 February 2026.

We found the practice had not met all regulations.

Improvements were needed to the governance systems to ensure they were reflective of the practice protocols and consistently followed.

The practice’s systems to manage risk were not always effective. In particular, risks associated with fire, health and safety, stock control and sharps safety.

The practice did not have effective systems to review and investigate incidents and accidents.

Improvements were required to the oversight of staff recruitment documents and staff mandatory training.

Staff treated patients with dignity and respect and ensured access to care, support, and treatment when required.

Hindley Dental Practice is in Hindley, Wigan and provides NHS and private dental care and treatment for adults and children.

There was step-free access to the practice via a portable ramp and car parking spaces available near the practice.

The practice had 4 treatment rooms. At the time of our inspection, there was a total of 10 staff, of which there were 2 dentists, 1 foundation dentist, 1 foundation therapist, 4 qualified dental nurses, 1 trainee dental nurse and the practice manager (who was also a qualified dental nurse). We gathered feedback from staff and spoke to a range of staff during our inspection, including 1 dentist, 2 dental nurses, the foundation therapist and the practice manager.

The provider was not complying with Regulation 17 Good governance. Full details of the regulation the provider was not meeting are within the inspection report.

We have asked the provider for an action plan in response to the concerns found at this inspection.

21 February 2013

During a routine inspection

We visited Hindley Dental Practice on 21 February 2013.

We observed that all areas were clean. There was a large reception and waiting area in which we saw a range of posters. Some promoted oral hygiene whilst others offered information about the practice.

We observed that patients were given a pleasant welcome and spoken to with politeness and respect by the various receptionists. Patient's details were confirmed on arrival. We heard staff offer staff a range of times and dates for follow up appointments.

We spoke with 4 patients during the inspection, we were told: "I have been coming here for around 6 years. I have no complaints at all". "Everything is always explained, I always know what treatment is needed and what it's going to cost" and 'They always include the children'.

We looked at records, which were electronic, factual, and up to date. We saw patients' medical history, treatment plans and personal preferences were regularly reviewed and updated.

We saw that policies and procedures were accessible to staff behind the reception desk along with emergency medical equipment.

Decontamination processes were seen to be followed and hygiene procedures were adhered to by staff, to minimise the risk of cross infection.

We observed that comments and complaints were taken seriously by the practice and used to inform changes and improvements to the service delivered.