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Inspection report

Date of Inspection: 21 February 2013
Date of Publication: 28 March 2013
Inspection Report published 28 March 2013 PDF

People should be cared for by staff who are properly qualified and able to do their job (outcome 12)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by staff who are fit, appropriately qualified and are physically and mentally able to do their job.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 21 February 2013, observed how people were being cared for and talked with people who use the service. We talked with carers and / or family members and talked with staff.

Our judgement

People were cared for, or supported by, suitably qualified, skilled and experienced staff.

Reasons for our judgement

We spoke with 4 patients including some of their older children during the inspection. We were told: “The staff are really helpful” and “They are all very nice and really good with the children”.

We looked at the files in relation to 4 members of staff and found that all required employment checks had been completed. There was a signed contract in place which clearly outlined the person's star date, role and responsibilities. Staff we spoke to all informed us that they had been asked to provide full employment histories where this was available along with references and evidence of identity. This meant the provider had effective and robust recruitment and selection procedures in place.

We did note whilst looking at these records that the provider had kept application forms and interview records over a period of time for those people who had been declined employment. The same records had not been kept for those who had. The provider may wish to consider keeping the same records for employed staff as this will evidence that a proper interview process took place.

We saw that interviews were carried out by the registered manager and that Criminal Records Bureau checks (CRBs) were in place for all staff and were in date. This meant the provider had effective recruitment and selection procedures in place and carried out appropriate checks when employing staff.

Staff had up to date professional registration where applicable. We saw evidence from training records that staff had recorded training and hours in order to provide evidence when renewing their professional registration. This meant that staff were appropriately qualified to do their job.