The Care Quality Commission

Archived: Olney Dental Care

5 Lister Avenue, Bradford, West Yorkshire, BD4 7QP (01274) 720980

Provided and run by:
Olney Dental Care

Important: The partners registered to provide this service have changed. See new profile

All Inspections

21 May 2013

During a routine inspection

People we spoke with told us staff explained all the procedures and treatments to them and respected their decisions about their treatment and care. One person said, "I always get an appointment when I want and they explain everything to you." Another person said "it's good the staff treat me with respect I have no problems here, the staff are very friendly and polite, it's a pleasure to come here." We asked two people if they felt safe at the practice. They both said "yes they felt very safe and in good hands." One person said "when I have a problem they always get it sorted out straightaway."

We found people received care and treatment in a clean environment with infection control measures in place to minimise the risk of infection. People we spoke with told us the practice was always clean and tidy. The provider had a system in place for gathering, recording and evaluating information about the quality and safety of care the service provided. People who used the service were asked for their views about their care and treatment.