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Inspection Summary


Overall summary & rating

Good

Updated 14 January 2021

Meadowfields Care Home provides accommodation and personal care up to 65 people across two floors. There are three separate wings, each of which has adapted facilities. At the time of the inspection the service supported 52 people, some of whom were living with dementia.

We found the following examples of good practice.

• A visiting policy and procedure was in place which had been shared with relatives. A ‘visiting hub’ had been implemented within the lounge area of the home with a clear screen and intercom in place. This meant people were protected when they had visits from relatives.

• When visits had been restricted other methods of communication were used to ensure people continued to have contact with their loved ones such as, video/telephone calls and letter writing. The registered manager kept in regular contact with relatives to provide updates on their relatives’ wellbeing.

• People continued to be supported with activities to maintain their emotional wellbeing. During the summer a drive through cinema event was arranged which allowed relatives to be involved whilst remaining at a safe distance in their vehicles.

• The environment was well maintained and clean. Additional cleaning had been implemented to lower the risk of cross transmission.

• The registered manager had carried out a ‘trial isolation’ to assess how this affected people, ensuring lessons were learnt. This helped to ensure isolation and cohorting of staff to specific areas ran smoothly during an outbreak.

• Staff were supported by the registered manager during periods of anxiety and staff had been signposted to external wellbeing services.

Inspection areas

Safe

Good

Updated 14 January 2021

Further information is in the detailed findings below.

Effective

Good

Updated 14 January 2021

Caring

Good

Updated 14 January 2021

Responsive

Good

Updated 14 January 2021

Well-led

Good

Updated 14 January 2021