19 October 2012
During a routine inspection
People told us the care and treatment they received at the practice was 'very good' and 'excellent'. They all told us staff were always respectful, and during their treatment they never felt rushed. Four told us they had been coming to the practice for many years, one person for over 40 years.
We found people received care and treatment in a clean environment which had infection control measures in place to minimise the risk of infection. People we spoke with told us the surgeries and receptions were always clean and tidy.
People were asked for their views about their care and treatment. We looked at their responses for the 2012 questionnaire and saw 100% of people thought that they were offered a convenient time and they were dealt with courteously and professionally.