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Reports


Inspection carried out on 22 February 2013

During a routine inspection

We received positive feedback from a sample of three patients. Each said they were very satisfied with the service they received. One person said ''It was excellent'' and ''I would recommend them to anyone.'' Another said the dentist was ''Very patient and sensitive'' to them being nervous about visiting the practice. Other comments from patients were ''He's superb'' and ''I couldn't rate him highly enough.''

We found people's privacy and dignity were respected at the practice. Appropriate records were kept of people's treatment. Patients had signed to consent to their treatment. We found the practice was equipped to deal with emergencies such as cardiac arrest and allergic reactions. Staff had received training in basic life support to be able to handle medical emergencies.

We found there were measures in place to safeguard vulnerable adults and children from abuse. This included staff training. None of the patients we spoke with had any concerns about the practice.

One new member of staff had been recruited since the provider registered with the Care Quality Commission. Criminal Records Bureau checks and confirmation of registration with the General Dental Council were in place for all staff.

Records at the practice were accurate and kept up to date. The records we looked at showed appropriate measures were in place to protect people from unsafe treatment.