The Care Quality Commission
  • Dentist
  • Dentist

Archived: Gloucester House Dental Practice Limited

8 Gloucester Street, Faringdon, Oxfordshire, SN7 7HY (01367) 240514

Provided and run by:
Gloucester House Dental Practice Limited

Important: The provider of this service changed. See new profile

All Inspections

During a check to make sure that the improvements required had been made

At our inspection in May 2013 we found the provider had not made reasonable arrangements to ensure that appropriate infection control guidance was followed. The practice had not completed regular infection control audits and were not following personal protective equipment guidelines for the decontamination process. We also found that the practice did not have complete records of the decontamination validation checks.

We completed a follow up review of the provider in July 2013 and found they had ensured that people were protected from the risk of infection. This was because the provider had taken reasonable steps to ensure an effective system was developed to assess the risk, prevent and detect the spread of infection. We found that staff had also received updated information on the use of personal protective equipment during the decontamination process.

23 May 2013

During a routine inspection

We looked at the electronic care plans of seven people who used the service. We saw that people's verbal agreement to proceed with treatment was recorded in all cases. Child records had NHS treatment forms signed by the parent or representative. We saw records of discussions with people about the treatment options available to them.

We spoke with five people who had received treatment with the dentist or hygienist. They told us they were happy with their treatment and that staff were efficient and helpful. One person said "My dentist is fantastic. He is so gentle that you would not know you had been to the dentist'.

We found that staff had received safeguarding training and understood how to protect people from abuse. They were also able to tell us who they would report any suspicions to.

People were cared for in a clean and hygienic environment. We spoke with people who used the service and they told us that the surgery was always very clean. People were not always protected from the risk of infection because appropriate guidance had not always been followed.

All staff including the dentists and dental nurses completed continuing professional development. People we spoke with told us that staff were competent and were well trained.

People who used the service, their representatives and staff were asked for their views and feedback. We saw the results of a recent survey. All of the people who responded said the service was good or excellent.