Archived: Hilltop Dental Surgery

24 High View, Hatfield, Hertfordshire, AL10 8HZ (01707) 264144

Provided and run by:
Adarsh Thanki

Important: The provider of this service changed. See new profile

All Inspections

15 January 2013

During a routine inspection

The people we spoke with said that they had been visiting the practice for a number of years. One person said, "Although I have moved away from the area, I continue to come here. The staff are pleasant and helpful. I have no concerns about the treatment I receive. I would recommend this dental practice to others." Another person said," I love this place. The staff are nice. They put me at ease. Four generations of my family come here. I do not have to wait long to see the dentist. I am happy with the treatment I receive."

We found that the provider was meeting the standards we had inspected. People's privacy and dignity had been respected and they had been involved in the decisions about their treatment. People had been provided with information about the service, opening times and the costs. People had a treatment plan that had been discussed with them. There were systems in place to minimise the risk and spread of infection. Staff had been provided with relevant training for the work they did, this included keeping their registrations up to date with the General Dental Council. There were systems in place for assessing and monitoring the quality of service.

We noted that the premises were designed to be accessible to people with mobility problems and wheelchair users.