The Care Quality Commission
  • Dentist
  • Dentist

Lyndhurst Dental Practice Limited

St Helen's Road, Hastings, East Sussex, TN34 2LG (01424) 421123

Provided and run by:
Lyndhurst Dental Practice Limited

All Inspections

During an assessment under our new approach

We carried out this announced on-site inspection on 02 February 2025

We found the practice had met regulations.

The practice had effective systems to identify and manage risks, including infection prevention and control.

Staff had the skills, knowledge and experience to carry out their roles.

Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.

Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.

The practice is in Hastings and provides NHS and private dental care and treatment for adults and children.

There was access via a portable ramp to the practice and car parking spaces available, including dedicated parking for disabled people, near the practice.

The practice had 3 treatment rooms. At the time of our inspection, there was a total of 11 staff, of which there were 5 dentists, 4 dental nurses, a receptionist and the practice manager. We gathered feedback from staff and spoke to a range of staff during our inspection, including 2 dentists, 2 dental nurses, the receptionist and the practice manager.

17 January 2013

During a routine inspection

Patients told us that they had been fully involved in discussions with Mrs Sara Mousavi and the surgery staff about the treatments available to them and any costs involved. Patients said they felt that their privacy and dignity was respected by the staff who worked at the practice with appropriate time available for private consultation. Patients we spoke with were pleased with the service and treatment they received. One patient told us "Been here for years, very good, always get an appointment in good time." Another patient said "Someone texts to remind me of my appointment." We were also told, "Very good practice, it always seems clean."

We found that people felt fully involved in their care and treatment. We saw records that confirmed that all aspects of treatment were consented to, and signed by both the patient and staff.

The surgeries were clean and hygienic with appropriate dental equipment. We saw that the service followed the procedures and policies for infection control. All staff wore uniforms and were professional and respectful to the patients.

We looked at training records which showed that staff received the necessary training and skill development to help them perform their role safely and well. We also saw that staff were able to attend college to gain their dental nurse registration whilst working in the practice. Patients were cared for by staff who were supported to deliver care and treatment safely and to a good standard.