The Care Quality Commission
  • Dentist
  • Dentist

Archived: Orchard Dental Practice

23 Wolseley Close, Ford, Plymouth, Devon, PL2 3BY (01752) 609595

Provided and run by:
The Orchard Practice (Plymouth) Limited

Important: The provider of this service changed. See new profile

All Inspections

3 April 2014

During an inspection looking at part of the service

When we visited the Orchard practice we met with the registered provider and looked through staff files to ensure that relevant documents were in place to ensure the safety of people using the service and the staff were protected from the risks associated with infection control.

13 February 2013

During a routine inspection

We spoke with four patients. All these patients were happy overall with the treatment they had received. Where appropriate they had been given treatment options and the information they needed to be able to make their choice. They felt that their decisions and opinions were respected by the staff. We found that patients were given appropriate information about their treatment.

Information was collected and updated about patient's medical conditions to ensure patients remained safe when being treated. Equipment was available and staff trained to deal with medical emergencies.

There was a commitment on the part of the provider to staff training and development and by all staff themselves to remaining appropriately trained and enhance their knowledge and skills.

Patient records were compiled and maintained adequately and stored and, where appropriate, destroyed securely. Some records relating to practice management were not stored in an accessible way that allowed them to be located promptly. We were unable to assure ourselves that staff records were accurate and fit for purpose.