The Care Quality Commission

Archived: Roch Valley Dental

23 Roch Valley Way, Rochdale, Greater Manchester, OL11 4PZ (01706) 524469

Provided and run by:
Graham Andrew Fogg

Important: The partners registered to provide this service have changed. See new profile

All Inspections

21 February 2012

During a routine inspection

We asked patients for their views on the dental service they received. Patient's comments included 'Good', 'Very good', 'Brilliant' and 'Fantastic, the best dentist I've had, everyone is friendly'. Patients told us that they thought staff were 'Kind', 'Very caring and polite', 'Excellent' and 'Respectful'.

Patients told us that the prescribed dental procedures were explained. One patient said that all their questions were answered about their treatment. They told us everything was explained clearly, including cost. They said it was 'Fantastic to be made aware (of the cost) before making a decision.'

Patients said the dental practice and treatment rooms were clean and tidy.

We saw that the dental practice used 'patient questionnaires' to ask patients for their feedback and views about the dental services they received. We saw a file of the completed questionnaires. Comments included 'Professional, reliable and friendly' and 'X is the nicest dentist I've ever had, and my daughter loves coming here too'.