The Care Quality Commission
  • Dentist
  • Dentist

Archived: Pooltown Road Dental

135 Pooltown Road, Ellesmere Port, Cheshire, CH65 7AG (0151) 355 1014

Provided and run by:
Pooltown Dental Practice

Important: The provider of this service changed. See new profile

All Inspections

26 March 2013

During a routine inspection

We spoke with three people who used the service. They told us they were happy with the service that was provided and gave consent to treatment that was carried out. Comments included 'My dentist explains what he is doing at each different stage of my treatment' and 'The staff are very nice and efficient.'

The surgeries we looked at appeared clean throughout. There was a sperate decontamination room which was used for cleaning dental instruments.

We spoke with two dental nurses and one receptionist. They told us they felt supported by the management team. We saw that each member of staff had a professional development portfolio which contained certificates to verify that staff had completed recent training courses relevant to their role such as first aid, safeguarding, and infection control.

We found there was a complaints policy in place with staff knowledge reflecting the policies in place. We have received no concerns about the service.