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Okeley Care Home Requires improvement

All reports

Inspection report

Date of Inspection: 7 September 2012
Date of Publication: 10 October 2012
Inspection Report published 10 October 2012 PDF

Overview

Inspection carried out on 7 September 2012

During a routine inspection

Feedback about the service from the relatives we spoke with was positive and the comments they made to us during the inspection were passed back to the manager to be responded to. They told us that staff were kind, approachable, listened to their views, provided good care and were always available. One relative said "I trust the staff to do their job of looking after my relative and they do it well".