Archived: East Street Dental Practice

At this inspection we found that all policies procedures and risk assessments had been reviewed and updated as necessary. We were made aware of changes that had been made, since our last visit, in the procedures relating to the checking of emergency drugs.

A number of other documents relating to the health and safety of patients had been reviewed and a date set for their next review. This meant that procedures and policies reflected current practice.

All the people we spoke with were very complimentary about the standard of care they received. One person told us: 'I feel confident that they have my best interests at heart.'

We checked that the practice had the necessary emergency drugs. We found that the practice did not have a drug recommended for the management of epileptic seizures. Another drug was found to be out of date. The provider audited aspects of the service but some of these checks had been made a number of years ago, so may not reflect current practices.

All the staff we spoke with told us that they felt well supported by the provider. They were able to discuss any aspect of their role and took part in any relevant training. Staff explained accurately the processes and procedures in place to decontaminate instruments. They also described the checks they carried out to ensure that decontamination equipment was functioning properly. People we spoke with commented on the cleanliness of the practice and were aware that staff had procedures to follow to reduce the risk of infections and provide clean safe care.