The Care Quality Commission
  • Dentist
  • Dentist

Archived: Dr Shehryar Khan - Junction Lane

Dental Surgery, 40 Junction Lane, St Helens, Merseyside, WA9 3JN (01744) 810563

Provided and run by:
Dr. Shehryar Khan

Important: The provider of this service changed. See new profile

All Inspections

21 November 2012

During a routine inspection

We spoke with three patients who had received treatment at the practice on the day of our inspection. We were told they were satisfied with the dental treatment they had received. They said the dentists they saw were considerate and treated them with respect. One patient said 'It is brilliant here. I can't fault it. They [the staff] are very considerate and put you at ease.' Another patient said 'It is a very welcoming practice and everything I have needed has been done quickly.'

All the patients we spoke with said it was easy to get an appointment. One person had first come to the practice as an emergency patient. They were pleased with the treatment they had received so had registered as an NHS patient with the practice. We were told the registration process had been straightforward.

Patients told us the dentists clearly communicated to them what their treatment options were including any potential side effects. Details about charges were provided before any decisions on treatment were made. This meant that patients were able to make informed decisions about which treatment option was best for them.