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Denpure Dental Care and Implant Centre

Reports


Inspection carried out on 2 July 2012

During a routine inspection

Two dental surgeons work at The Dental Surgery. One dental surgeon was working at the surgery on the day of the inspection. The Surgery treats adults and children. We spoke with five adults on the day of the inspection.

We spoke with five patients who told us they were given good information about their treatment. People said that they made choices and decisions from the information presented to them. People said communication was good and commented "all of the staff are polite and friendly, " I am very fortunate, I am never rushed".

People told us that they were satisfied with the care and treatment they received. People indicated that they had had a good experience of treatment. One person said that the dentist had been very knowledgeable and understanding about previous medical history and had been treated accordingly. People also commented on the positive manner of the dentist. People commented "the dentist is accommodating" and �it�s excellent", and "we are very fortunate".

People told us that the surgery was clean and well maintained.

Information is provided to support people who use services to make decisions about their care and treatment. People had a dental treatment plan which reflected their needs and preferences. There were systems in place to ensure that staff understood the aspects of the safeguarding process that were relevant to them and that people are treated in a clean hygienic environment. Staff were enabled to take part in a learning and development plan which was relevant and appropriate to their role.