24 February 2014
During a routine inspection
People told us the service had been professional, reliable and friendly and that they felt the dentist and dental nurses were skilled. We observed good rapport between the people who used the service and staff.
People told us they had signed documentation to give their consent to treatment and that staff checked peoples' medical histories and medication. People told us they found the surgery to be clean and hygienic and that staff had high standards of cleanliness and infection control. When we looked around the practice we saw evidence that the premises were kept clean. We also saw evidence of effective infection control systems in place.
We also saw evidence that the dentist and dental nurses had been professionally trained to the level their positions required. We also saw that they had completed training in other appropriate courses. We saw evidence that there was a quality assurance system in place that informed the future performance of the service.