• Dentist
  • Dentist

Archived: Birchwood Dental Care

7 Birchwood Avenue, Hatfield, Hertfordshire, AL10 0PL (01707) 263270

Provided and run by:
Mr. Dipak Patel

Important: The provider of this service changed. See new profile

All Inspections

25 January 2013

During a routine inspection

We spoke with five patients who visited the practice on the day of our visit. They said they were happy with the treatment they received. One patient said, 'Everybody is friendly. Staff are very polite. I feel confident coming here. The waiting time is reasonable.' Another person said, 'The dentists discuss the treatment with me and give me options for what needs to be done. The place is always clean and tidy. I would recommend this practice to anyone.'

During our visit, we found that people's privacy and dignity were respected. Information was available to people about the practice, the services it provided and the fees charged. Treatment had been discussed with the patients so that they were able to make an informed decision. Regular audits of cleanliness and infection control had been carried out, so that patients received treatment in a safe environment. Staff had received the relevant training and support for the work they did. There was a quality assurance system in place to assess and monitor the quality of service.