Updated 25 January 2023
We undertook a follow up focused inspection of Warwick Square Dental Practice on 11 January 2023. This inspection was carried out to review in detail the actions taken by the registered provider to improve the quality of care and to confirm that the practice was now meeting legal requirements.
The inspection was led by a CQC inspector who was supported by a specialist dental adviser.
We undertook a comprehensive inspection of Warwick Square Dental Practice on 18 October 2022 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We found the registered provider was not providing well led care and was in breach of regulation 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. You can read our report of that inspection by selecting the 'all reports' link for Warwick Square Dental Practice on our website www.cqc.org.uk.
When 1 or more of the 5 questions are not met we require the service to make improvements and send us an action plan. We then inspect again after a reasonable interval, focusing on the area where improvement was required.
As part of this inspection we asked:
• Is it well-led?
Our findings were:
We found this practice was providing well-led care in accordance with the relevant regulations.
The provider had made improvements in relation to the regulatory breach we found at our inspection on 18 October 2022.
Background
Warwick Square Dental Practice is in Carlisle in Cumbria and provides NHS and private dental care and treatment for adults and children.
The practice is located on the ground floor of a converted terraced property. Car parking spaces are available in the surrounding streets and the practice is located close to local transport routes. The practice has made some adjustments to support patients with additional needs. For example, the availability of a magnifying glass and information available in large print.
The dental team includes 2 dentists, 2 dental nurses, 1 trainee dental nurse and 1 receptionist. The practice manager is 1 of the dentists. The practice has 2 treatment rooms.
During the inspection we spoke with the 2 dentists. We looked at practice policies and procedures and other records about how the service is managed.
The practice is open:
Monday and Wednesday from 9am to 5pm
Tuesday and Thursday from 8.30am to 5pm
Friday from 9am to 3pm
There were areas where the provider could make improvements. They should:
- Review the practice’s system for recording, investigating and reviewing incidents or significant events with a view to preventing further occurrences and ensuring that improvements are made as a result.