9 February 2012
During a routine inspection
'(The dentist) told me how much it would cost depending on what he found before we started',
'I'm always clear about what it will cost although I have found that can change during treatment if something unexpected is found',
'(The dentist) knows my medical history so gives me plenty of opportunity for breaks during treatment',
(The dentist) takes my disability into account',
(The dentist) chats away putting me at ease',
'I'm new to this dentist but I'm very impressed with the facilities and the dentist',
'I am happy with the treatment that young people get',
'I couldn't fault the service it's very good',
'My dentist always asks how I feel after the treatment' and
'It always looks very clean ' just like you would expect.'