The Care Quality Commission
  • Dentist
  • Dentist

Middleton Dental Care

6 Stoke Road, Shelton, Stoke On Trent, Staffordshire, ST4 2DP (01782) 212308

Provided and run by:
Mr. Paul Middleton

All Inspections

30 January 2014

During a routine inspection

We carried out this inspection as part of our schedule of inspections to check on the care and welfare of people who used this service. The inspection was announced 48 hours in advance, which meant that the provider and the staff knew we were visiting. On the day of our inspection we spoke with three people who used the service, the provider and four staff. We looked at three treatment records. People who used the service told us, "I am a long standing patient and have had very good experiences, care and treatment" and, "The dentist had been fantastic".

People told us they were always treated with dignity and respect. Throughout our inspection we saw that people were communicated with in a professional and friendly manner. People we spoke with told us, "I have no concerns, you always feel welcomed".

The practice was clean and tidy, with efficient and effective systems in place to protect people from the risks of infection.

We saw that people experienced care and treatment that met their needs because they were cared for by suitably qualified, skilled and experienced staff. Risk assessments were in place where required to protect people from any risk of harm.

We saw evidence that the provider regularly assessed and monitored the quality of service that people received and improvements were made where necessary. People we spoke with knew how to raise any concerns and information was available to inform people of the procedure they should follow.