Updated 12 November 2018
We carried out this announced follow-up inspection on 22 October 2018. The inspection was led by a Care Quality Commission (CQC) inspector who was supported by a specialist dental adviser.
At the previous comprehensive inspection on 1 May 2018 we found the registered provider was providing safe, effective, caring and responsive care in accordance with relevant regulations. We judged the practice was not providing well-led care in accordance with regulation 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. You can read our report of that inspection by selecting the 'all reports' link for Lakeside Health Centre on our website www.cqc.org.uk.
The provider submitted an action plan to tell us what they would do to make improvements. We undertook this inspection on 22 October 2018 to check that they had followed their plan. We reviewed the key questions of well-led.
Our findings were:
Are services well-led?
We found that this practice was providing well-led care in accordance with the relevant regulations. They demonstrated they had addressed the shortfalls and regulatory breach we identified when we previously inspected their practice 1 May 2018. The provider had made improvements with regard to:
- Ensuring effective systems and processes were in place to ensure good governance in accordance with the fundamental standards of care.