29 May 2013
During a routine inspection
We found people received care and treatment in a clean environment with infection control measures in place which minimised the risk of infection. People we spoke with told us the practice was always clean and tidy. The provider had a system in place for gathering, recording and evaluating information about the quality and safety of care the service provided. People who used the service were asked for their views about their care and treatment. We saw staff were very helpful when people arrived for their appointments and staff were able to speak to people in their first language, such as English or Urdu.