Covent Garden Dental Clinic

On this page

• Overview
• Assessing needs
• Delivering evidence-based care and treatment
• How staff, teams and services work together
• Supporting people to live healthier lives
• Monitoring and improving outcomes
• Consent to care and treatment

We found this practice was providing effective care in accordance with the relevant regulations.

Find out what we look at when we assess this area in our information about our new Single assessment framework.

The judgement for Assessing needs is based on the latest evidence we assessed for the Effective key question.

The provider told us that people who used the service received person-centred, care and treatment, that was appropriate, met their needs and was reflective of their personal preferences. Preventive oral health care was encouraged.

The practice offered dental implants. Whilst staff told us they obtained full consent from patients, the inspection team did not see evidence in care records to confirm this as detailed records were not kept.

We looked at 10 patient care records. The information recorded in these patient care records was not in line with recognised guidance, including CBCT radiograph reports and patient clinical risk assessments.

Staff told us they obtained patients’ consent for treatment in line with legislation, however, patient care records did not demonstrate that valid consent was obtained due to the lack of recording. Staff demonstrated sound understanding of the Mental Capacity Act 2005. They were able to give examples on how they involved patients’ relatives or carers when appropriate.

Improvements were required to ensure the dentist justified, graded and reported on the radiographs they took.

The practice had systems for prescribing of medicines in line with current guidance. Antimicrobial prescribing audits needed improving to ensure it reflected current guidance.

Where applicable, patients were referred to primary and secondary care specialists for treatment the practice did not provide. This included referring patients with suspected cancer under the national faster diagnosis standard. Fail-safe systems were not implemented to ensure patients were seen within the appropriate time, monitored and followed up if required.

Staff felt the practice supported them to develop and enabled them to take on responsibilities.

The judgement for How staff, teams and services work together is based on the latest evidence we assessed for the Effective key question.

The judgement for Supporting people to live healthier lives is based on the latest evidence we assessed for the Effective key question.

The judgement for Monitoring and improving outcomes is based on the latest evidence we assessed for the Effective key question.

The judgement for Consent to care and treatment is based on the latest evidence we assessed for the Effective key question.