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Inspection carried out on 18 February 2014

During a routine inspection

We spoke with one person during this inspection. They told us the dentist had asked for verbal and written consent and had explained the treatment options to them. The person told us �I used to be physically sick before I came to the dentist but the dentist and staff here have made me want to come to the dentist�.

The person we spoke withy told us the environment was clean and well maintained and confirmed the dentist wore appropriate protection during treatment.

We found that people were cared for by a sufficient number of staff that had been through the appropriate recruitment checks. The person said �The staff are fabulous and fantastic�.

There was an effective complaints system available, in case anyone wished to raise a complaint, and records were appropriately maintained. The person had no complaints about the service and said �I would raise any issues with the dentist directly�.