Archived: Westbury Park Dental Practice

People that used the practice told us that they were supported to be involved in all aspects of their treatment. Everyone told us that they would recommend the practice to other people. One person told us, 'This is a professional and friendly practice. The staff always have kind words and a smile. I am very well looked after.'

People received care and treatment that was planned to meet their needs. All consultations were recorded and any change in people's medical and dental health needs taken into account when planning any treatment. People we spoke with told us that appointments were easy to book and that they could access emergency appointments the same day. One person told us about how flexible the practice was in arranging appointments to fit with school times. They told us, 'We never have a problem getting the appointments we want so we can all come together.'

The practice had procedures in place to provide a safe environment of care. There were effective staff recruitment processes in place. There were clear procedures in place to ensure that the practice was kept clean and that all dental instruments used were thoroughly cleaned and sterilised between each use.