• Dentist
  • Dentist

Archived: Dental Surgery

172 Bexley Road, Northumberland Heath, Erith, Kent, DA8 3HG (01322) 348796

Provided and run by:
Mr. Rajesh Mayor

Important: The provider of this service changed. See new profile

All Inspections

1 October 2013

During an inspection looking at part of the service

On this occasion, we did not speak with people using the service as part of our inspection.

The provider had undertaken all outstanding staff recruitment checks including: written references, professional indemnity cover and eligibility to work in the UK. Most checks had been completed satisfactorily; however one dentist's criminal records disclosure application was still in progress at the time of our inspection. As this check had not been completed at the time of our inspection we were not able to assess if this individual was suitable to be employed in the practice.

27 June 2013

During a routine inspection

All the patients we spoke with told us that they were satisfied with the level and quality of services being provided by dentist and staff. They told us dentist listened to them and talked through treatment options. One patient told us that the dentist was 'good' and reception staff were 'polite'. Another patient said that they were 'satisfied' with the services they had received.

We found that patients understood the care and treatment choices available to them. Patient's health care needs were assessed and treatment plans developed and delivered in line with their individual treatment plan. People were cared for in a clean, hygienic environment. However, there was a risk of cross infection as the decontamination of instruments process was undertaken in the treatment room, in the same area x-rays were developed and waste was segregated and stored in sharp boxes. The provider had not completed appropriate recruitment checks for two dentists and one dental nurse before they began work. The provider had an effective system in place to regularly assess and monitor the quality of service that patients receive.