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Hunters Moor Neurorehabilitation Centre for the West Midlands - The Janet Barnes Unit Good

Inspection Summary

Overall summary & rating


Updated 3 July 2019

About the service

Hunters Moor Neurorehabilitation Centre for the West Midlands – The Janet Barnes Unit, (JBU) provides personal and nursing care to people with neurological conditions, brain injuries and complex physical rehabilitation needs. The service accommodates up to 28 people in one purpose-built building. On the day of the inspection the unit was catering for 26 people.

People’s experience of using this service:

At our last inspection The Janet Barnes unit (JBU) had one breach of regulation relating to staffing. This was because rehabilitation staff did not have regular staff supervision. At this inspection we found improvements had been made and were on-going and the service was no longer in breach of regulations.

People were positive about their experiences at the service and were very complimentary about the different staff teams who supported them. Staff understood how to keep people safe from harm or abuse. Staff had a good understanding of risks to people and how to minimise those risks. Whilst risks were managed safely, some additional information was needed to guide staff. Staff supported people to take their medicines safely and the home was clean and well maintained. Staff levels were planned in response to people’s needs so that there were enough staff with the specialist skills to support people safely. People had consistent access to on-site therapists who provided specialist support to aid people’s recovery and independence.

Progress was evident in supporting staff with their development and training. Staff demonstrated good knowledge of the Mental Capacity Act 2005. People were supported to have maximum choice and control of their lives and care staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. There were consistent arrangements in place to support people’s health needs. Staff supported people to have enough to eat and drink so they would remain well. People had access to a spacious, well equipped and adapted facility to meet their needs.

People described staff as caring and supportive. There was a positive focus on people’s well-being where people had been supported in creative ways. People were involved in planning their care and staff were responsive to their needs. Care plans were detailed and reflected people’s needs and preferences, further work was being planned to make these more accessible to people and person-centred. There was a positive and enabling culture in which staff supported people to promote their abilities.

The service was well-led with positive feedback from people and staff about the supportive management style. Quality assurance systems were in place and being improved. We identified some gaps in monitoring aspects of the service which were addressed at the time of inspection.

Rating at last inspection: Good. Report published 15 July 2016.

Why we inspected: This was a scheduled inspection based on the previous rating.

Follow up:

We will continue to monitor the service though the information we receive.

For more details, please see the full report which is on the CQC website at

Inspection areas



Updated 3 July 2019

The service was safe

Details are in our Safe findings below.



Updated 3 July 2019

The service was effective

Details are in our Effective findings below.



Updated 3 July 2019

The service was caring

Details are in our Caring findings below.



Updated 3 July 2019

The service was responsive

Details are in our Responsive findings below.



Updated 3 July 2019

The service was well-led

Details are in our Well-Led findings below.

Checks on specific services

Services for people with acquired brain injury


Updated 15 July 2016