The Care Quality Commission

Archived: Blackbird Road Dental Surgery

29 Blackbird Road, Leicester, Leicestershire, LE4 0AJ (0116) 262 5065

Provided and run by:
Mr Arthur Stewart

Important: The provider of this service changed. See new profile

All Inspections

20 September 2012

During a routine inspection

We spoke with two people following their consultation and asked them if their treatment options had been explained to them in a way they understood. They told us treatment options and fees payable (where applicable), had been explained and they had made an informed decision about whether to go ahead with treatment. One person told us the dentist had explained what treatment they recommended and had given them time to think about whether they wanted to go ahead.

People were asked about the care and treatment they had received. Comments included: - 'every step was explained', 'they're very good, I would recommend them' and 'they're really nice, there's good communication and I always feel at ease'.

We found that the service was meeting most of the essential quality standards set by the Department of Health in guidance known as HTM 01-05. This guidance tells dentists how they should decontaminate dental instruments so they are properly cleaned between patients. The service was following recommended procedures but the provider may find it useful to note that it had not audited itself to confirm continued compliance with decontamination regulations and best practice.