Egremont Smile Centre

On this page

• Overview
• Assessing needs
• Delivering evidence-based care and treatment
• How staff, teams and services work together
• Supporting people to live healthier lives
• Monitoring and improving outcomes
• Consent to care and treatment

We found this practice was providing effective care in accordance with the relevant regulations and had taken into consideration appropriate guidance.

Find out what we look at when we assess this area in our information about our new Single assessment framework.

The judgement for Assessing needs is based on the latest evidence we assessed for the Effective key question.

We looked at 22 dental care records. Improvements were needed to ensure these consistently met the minimum standards required for all clinicians and were an accurate reflection of the appointment. The sample we reviewed did not always appear complete and did not always include a record of, or decisions taken, in relation to the care and treatment provided. This had not been identified in the most recent patient care record audit. In addition, the audit did not contain reflections or an action plan to drive the improvements needed.

The practice had systems for prescribing of medicines in line with current guidance. Antimicrobial audits were carried out. However, the practice should consider current guidance in relation to auditing antimicrobial prescribing to improve the quality of the service.

The provider had systems to ensure that people who used the service received person-centred, care and treatment, that was appropriate, met their needs and was reflective of their personal preferences. Preventive oral health care was encouraged.

Staff kept up-to-date with current evidence-based practice, and had the skills, knowledge and experience to carry out their roles.

Staff obtained patients’ consent for treatment in line with legislation and guidance and understood their responsibilities under the Mental Capacity Act 2005. Staff described how they involved patients’ relatives or carers when appropriate and made sure they had enough time to explain treatment options clearly.

Where applicable, patients were referred to primary and secondary care specialists for treatment the practice did not provide. This included referring patients with suspected cancer under the national Faster Diagnosis Standard.

The judgement for How staff, teams and services work together is based on the latest evidence we assessed for the Effective key question.

The judgement for Supporting people to live healthier lives is based on the latest evidence we assessed for the Effective key question.

The judgement for Monitoring and improving outcomes is based on the latest evidence we assessed for the Effective key question.

The judgement for Consent to care and treatment is based on the latest evidence we assessed for the Effective key question.