Egremont Dental and Implant Centre

We undertook a follow-up on-site inspection on 21 October 2025. This was carried out to review the actions taken by the registered provider to improve the quality of care and to assess whether the practice was meeting legal requirements.

We had previously undertaken an announced on-site inspection of Egremont Dental and Implant Centre on 25 April 2025. We had found the registered provider was not providing well-led care and was in breach of regulation 17, good governance of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.

During our follow-up inspection, we found the practice had met regulations.

The practice had systems to manage risks.

Recruitment procedures reflected current legislation.

Infection control procedures followed published guidance.

Overall, there was effective leadership and a culture of continuous improvement.

The practice is in Egremont in Cumbria and provides NHS and private dental care and treatment for adults and children.

There was step-free access to the practice and car parking spaces, including dedicated parking for disabled people, were available in car parks near the practice.

The practice had 3 treatment rooms. At the time of our inspection, the dental team consisted of 2 dentists, 3 dental therapists, 5 dental nurses (including 4 trainees), 1 receptionist and the practice manager.

During the inspection we spoke with the practice manager.

We carried out this announced, on-site inspection on 25 April 2025.

We found the practice had not met all regulations.

Although recruitment procedures reflected current legislation, they were not consistently followed.

The practice did not have effective systems to manage risks for staff and equipment.

There was ineffective leadership and processes to ensure continuous improvement were not effective.

Patients were treated with dignity and respect and at the time of our inspection, could access care, support and treatment when required.

Patients’ care and treatment was provided in line with current guidance, and infection control procedures were in place.

Egremont Dental and Implant Centre and Egremont Smile Centre is in Egremont in Cumbria and provides NHS and private dental care and treatment for adults and children.

There was step-free access to the practice and car parking spaces, including dedicated parking for disabled people, were available in car parks near the practice.

The practice had 3 treatment rooms.At the time of our inspection, the dental team consisted of 3 dentists, 3 dental therapists, 5 trainee dental nurses, 2 receptionists, 1 treatment coordinator and the practice manager.

During the inspection we spoke with 2 dentists, 2 trainee dental nurses, 1 dental therapist, 1 receptionist and the practice manager. The team were also supported by a compliance advisor.

Staff feedback forms were shared with the team ahead of the inspection, giving staff an opportunity to confidentially share their views about the practice. We did not receive any responses.

The provider was not complying with Regulation 17 Good Governance. Full details of the regulation the provider was not meeting are within the inspection findings below.

We have asked the provider for an action plan in response to the concerns found at this inspection.