• Dentist
  • Dentist

The Dental Surgery

58 Canford Cliffs Road, Poole, Dorset, BH13 7AA (01202) 747552

Provided and run by:
Mr. Richard Farrant

All Inspections

During an assessment under our new approach

We carried out this announced on-site inspection on 28 January 2026.

We found the practice had not met all regulations.

Staff training was not up-to-date or reviewed at regular intervals.

Improvements were underway to the systems in place to identify and manage risks, in relation to fire safety, radiation protection, legionella and overall governance.

Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.

Recruitment procedures reflected current legislation.

The practice is in Poole and provides private dental care and treatment for adults and children.

There was step-free access to the practice and car parking spaces available, including dedicated parking for disabled people, near the practice.

The practice had 3 treatment rooms. At the time of our inspection, there was a total of 14 staff, of which there were 3 dentists, 6 dental nurses, 2 dental therapists, adental hygienist, areceptionist and the practice manager. We gathered feedback from staff and spoke to a range of staff during our inspection, including 1 dentist, 2 dental nurses, 1 dental therapist, 1 receptionist and the practice manager.

The provider was not complying with Regulation 17 Good Governance. Full details of the regulation the provider was not meeting are within the inspection report.

We have asked the provider for an action plan in response to the concerns found at this inspection.

29 April 2013

During a routine inspection

We spoke with three people about their experiences of the service. All were complimentary.

With people's permission we observed two consultations. We also looked at dental notes and other records kept by the provider.

People were given appropriate information and support regarding their care and told us they understood the choices available to them. One person commented that the dentist was 'very thorough' in explaining options to them.

People's privacy was respected. Their views and experiences were taken into account in how the service was provided.

People experienced care and treatment that met their needs. Treatment was planned and delivered in line with individual treatment plans, with attention to people's safety and welfare. People told us they were able to obtain prompt emergency treatment, if needed. One person, whose family saw the same dentist, said, 'I always know they're in good hands when they come here'.

The provider had taken reasonable steps to identify the possibility of abuse and prevent it from happening.

People were protected from the risk of infection. They were cared for in a clean environment.

The provider enabled staff to maintain their skills and knowledge, and supported them to deliver care and treatment safely.

The provider had effective systems to monitor the quality of their service. There were also systems to identify, assess and manage risks to the health, safety and welfare of people using the service and others.