22 January 2014
During a routine inspection
Information was made available to people and they were involved in making decisions about their treatment. Good records were maintained about the treatment provided and there were arrangements in place to deal with medical emergencies. Staff received training opportunities and were aware of arrangements should they have cause for concern about a child or vulnerable adult.
The premises were suitable and accessible and there were arrangements in place to control the risk of infection.
The staff in the practice felt supported and there were sufficient staff for the running of the service. The provider had systems in place so that staff were appropriately checked before they were appointed.
The provider had a range of systems in place to monitor the quality of the service provided, including asking people who used the service for their views. The service responded appropriately to any complaints received.
We looked at the NHS Choices website where there was the facility for people to comment on services providing NHS subsidised treatments. There were no comments posted on the website for this practice.