Updated 20 August 2020
We carried out this desk-based review on 23 July 2020 under section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We carried out the review as a result of concerns raised with us that the provider may not be meeting the fundamental standards of care. We planned the review to check whether the provider was meeting the legal requirements in the Health and Social Care Act 2008 and associated regulations. The review was led by a CQC inspector with remote access to a specialist dental adviser.
To get to the heart of patients’ experiences of care and treatment we asked the following question:
•Is it safe?
This question forms the framework for the areas we look at during the review.
Our findings were:
Are services safe?
We found that this practice was providing safe care in accordance with the relevant regulations.
Background
Globe Dental Practice is in the centre of Nantwich. The practice provides NHS and private dental care for adults and children.
Car parking is available near the practice.
The dental team includes two principal dentists and a dental nurse. The practice has three treatment rooms.
The practice is owned by a partnership and as a condition of registration must have a person registered with the Care Quality Commission as the registered manager. Registered managers have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated regulations about how the practice is run. The registered manager at Globe Dental Practice is one of the principal dentists.
As part of this desk-based review we spoke to one of the principal dentists. We looked at practice policies and procedures and other records about how the service is managed.
The practice is open:
Monday to Thursday 9.00am to 5.00pm
Friday 9.00am to 4.00pm.
Our key findings were:
- The provider had infection control procedures in place which took account of published guidance, including guidance on the Covid-19 pandemic.
- The provider had systems in place to manage risk.
- The practice was operating with one dental nurse. The provider had made arrangements to reduce some of the risk associated with this.
There were areas where the provider could make improvements. They should:
- Review staffing levels at the practice to ensure people receive safe care and treatment at all times taking into account current guidance relating to the Covid-19 pandemic.