- Dentist
Leamington Spa Orthodontics
Assessment report published 28 April 2026
Contents
Judgements
Our view of the service
We carried out this announced on-site inspection on 16 March 2026.
We found the practice had met all regulations.
The practice had effective systems to identify and manage risks, including infection prevention and control.
Staff had the skills, knowledge and experience to carry out their roles.
Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.
Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.
The practice is in Leamington Spa, Warwickshire and provides NHS and private orthodontic care and treatment for adults and children.
There was step-free access to the practice and car parking spaces available, including dedicated parking for disabled people, near the practice.
The practice had 8 treatment rooms. At the time of our inspection, there was a total of 29 staff, of which there was 1 dentist, 1 orthodontist, 8 qualified dental nurses, 1 trainee dental nurse, 7 orthodontic therapists, 4 receptionist/administration staff, 3 practice management staff and 4 support staff. We gathered feedback from staff and spoke to a range of staff during our inspection, including 1 dentist, 2 dental nurses, 2 orthodontic therapists, 2 receptionist/administration staff, the compliance lead and the clinical lead.
People's experience of this service
Two weeks before our inspection, we asked the practice to encourage patients to share their views of the service with us. We received feedback from 5 patients. On the day of our inspection, we received patient feedback from a further 6 patients. Patient feedback provided a positive view of the dental team and care provided by the practice. Comments included, “Always very flexible with appointments and rescheduling. Appointment visits are always prompt and trouble free,” and “Friendly staff, great with my daughter explained everything well.”
Patients commented positively about the standards of cleanliness. We were told, “The environment was clean and safe for my children’s treatment.” Patients felt able to book appointments within an acceptable timescale for their needs and said they had enough time during their appointment without feeling rushed.
Patients told us they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care. Patients told us that they were supported to maintain their oral health and were provided with appropriate information and resources. The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.