30 October 2012
During a routine inspection
People spoken with confirmed they were involved in their treatment plan and said they had discussed various treatment options with their dentist. We saw completed and signed treatment plans during the inspection. People also said they were treated with respect and their queries were answered in a sensitive and understanding manner.
We found staff had an understanding of safeguarding children and vulnerable adults procedures and knew who to contact in the event of a concern.
People were treated in a clean environment and comprehensive arrangements were in place for the safe decontamination of reusable instruments and equipment.
People were aware how they could raise any concerns and suitable arrangements were in place to respond to any complaints. None of the people spoken with had any concerns about the service.