The Care Quality Commission
  • Dentist
  • Dentist

Archived: Station Plaza Dental Practice

Station Plaza Health Centre, Station Approach, Hastings, East Sussex, TN34 1BA (01424) 884440

Provided and run by:
Mr David Campbell

Important: The provider of this service changed. See new profile

All Inspections

9 January 2013

During a routine inspection

Patients told us that they had been fully involved in discussions with Mr Campbell and other staff about the treatments available to them and any costs involved. People felt that their privacy and dignity was respected by all staff who worked at the practice with appropriate time available for private consultation. Patients we spoke with were pleased with the service and treatment they received. One patient told us, "You can always get an appointment in good time." Another patient said, "The staff are always friendly and helpful." We were also told, "Very good practice, the staff are kind and it always seems clean."

We found that people felt fully involved in their care and treatment. We saw records that confirmed that all aspects of treatment was consented to, and signed by both the patient and staff.

The surgeries were clean and hygienic with appropriate dental equipment. We saw that the service followed the procedures and policies for infection control.

We looked at training records that showed that staff received the necessary training and skill development to help them perform their role safely and well. Patients were cared for by staff that were supported to deliver care and treatment safely and to a good standard.