The Care Quality Commission
  • Dentist
  • Dentist

Archived: Boxmoor House Dental Practice

451 London Road, Hemel Hempstead, Hertfordshire, HP3 9BE (01442) 253253

Provided and run by:
Mr. David Gardner

Important: The provider of this service changed. See new profile

All Inspections

24 February 2014

During a routine inspection

The people we spoke with during our inspection said they received very good explanations and advice about their care from the dentist. People said they felt the treatment rooms were clean. They told us they felt the dentist and his team were professional and competent and they had never needed to complain about the service. One person said: "I would always recommend them. The standard of everything is very good." Another person said: "I definitely feel I'm in the right place for good dental care." A third person said: "The level of care here is good."

During our inspection, we found each person's chronology of treatment had been documented in considerable detail. We found that each person had their medical history and any risk factors specific to them reviewed and recorded. We saw that arrangements were in place to deal with foreseeable emergencies, including the provision of items for use in an emergency.

We found that staff were appropriately qualified and registered and receiving professional development relevant to their roles. We saw the environment was clean and found that overall, the service had effective systems in place to reduce the risk and spread of infection.

We also found the service had an effective complaints system in place. People were made aware of the system, which was provided in a format that met their needs.