Cabrini House 1 (Diagrama Healthcare)

On this page

• Overview
• Assessing needs
• Delivering evidence-based care and treatment
• How staff, teams and services work together
• Supporting people to live healthier lives
• Monitoring and improving outcomes
• Consent to care and treatment

Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence. At our last inspection we rated this key question Good. At this inspection the rating has remained Good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.

We did not assess all the quality statements within this key question. We did not identify concerns relating to these areas which we judged as being met at our last inspection.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

People’s needs were assessed before they moved to the service. We saw records confirming assessments were carried out with people, their relatives and social are professionals. Care plans were developed which outlined people’s care and support needs, and the tasks staff were required to complete. A relative told us they attended their loved one’s annual care planning reviews. They had regular contact with staff at the service, so they always had the opportunity to comment about their loved one’s care if they needed to.

We did not look at Delivering evidence-based care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at How staff, teams and services work together during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Supporting people to live healthier lives during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Monitoring and improving outcomes during this assessment. The score for this quality statement is based on the previous rating for Effective.

The provider respected peoples right around consent when delivering person-centred care and treatment. The provider had assessed people’s mental capacity to make decisions. They obtained consent and made sure choices were presented in a way which people could understand and consent to. For people who lacked the mental capacity to make decisions, staff had consulted with their representatives to make sure decisions were made in their best interests.